Credit Collections Specialist

Location-Hybrid, Naperville Illinois 60563

Duration-6 Months contract on W2

Shift-1st

Job Responsibilities

• Contacting customers on past due balances via email and phone.
• Ability to listen, identify, and document invoicing issues and communicating to internal stakeholders.
• Need to be able to research and reconcile debit/credits and payments on customer accounts.
• Need to be able to deal with upset customers in a professional manner.
• After training, will need to have an internal drive to resolve past due balances without assistance from Manager.

Required Skills:

• Commercial (B2B) Collection Experience required (2-5 years).
• Background in accounting to support research on debit/credits on customers’ accounts.
• Ability to be self-motivate after training.
• Needs to know Microsoft Excel (basic commands for statement reconciliation)

Technology Requirements:

• SAP, Excel

Preferred Skills:

• SAP experience preferred
• GetPaid collection experience preferred