Human Resources Manager

HR Manager

Position Overview

The HR Manager supports food and beverage operations within a Human Resources and Talent Management function. This role partners with operational leaders to support workforce planning, staffing, onboarding, employee engagement, and organizational effectiveness in a fast-paced, frontline environment.

The position oversees employee relations, performance management, workforce compliance, talent development, and change initiatives designed to improve retention, employee performance, and operational outcomes.

Key Responsibilities

• Partner with operational leaders on workforce planning, staffing, and organizational needs.
• Lead and support employee onboarding and engagement initiatives.
• Manage employee relations matters and provide guidance on workplace policies and practices.
• Support performance management processes and help leaders address performance concerns.
• Ensure compliance with applicable employment, labor, and workplace safety requirements.
• Develop and implement talent development initiatives.
• Support succession planning and workforce development strategies.
• Lead or contribute to organizational change initiatives.
• Promote a positive, inclusive, and high-performing workplace culture.
• Provide HR guidance to frontline and operational teams.
• Analyze workforce trends and identify opportunities to improve retention and employee performance.
• Collaborate with leadership and HR teams on strategic people initiatives.
• Support business growth through effective talent and workforce management.

Qualifications

• Experience in human resources, employee relations, talent management, or a related field.
• Strong knowledge of HR practices, employment regulations, and workplace policies.
• Experience supporting operational or frontline workforces.
• Strong communication, interpersonal, and relationship-building skills.
• Ability to advise managers and operational leaders on employee-related matters.
• Strong problem-solving and decision-making abilities.
• Experience with performance management and employee development.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong organizational and analytical skills.
• Ability to handle sensitive and confidential employee information professionally.

Key Competencies

• Employee relations
• Workforce planning
• Talent development
• Performance management
• Change management
• Leadership support
• Conflict resolution
• Compliance
• Employee engagement
• Strategic HR planning
• Communication and collaboration

Role Focus

The position combines strategic HR partnership with hands-on support for operational teams. Success in the role requires the ability to balance employee needs, leadership priorities, regulatory requirements, and broader organizational objectives while supporting a productive and engaged workforce.