Payment Specialist

Payment Specialist

Location: Los Angeles, CA | Onsite

Employment Type: Temp-to-Hire

Schedule: Monday–Friday | 8:30 AM–5:00 PM

Compensation: $20.00–$24.00 per hour

Job Summary

The Payment Specialist is responsible for processing provider reimbursements and attendance sheets for families enrolled in child development programs. This role supports accurate payment processing, recordkeeping, and program documentation while providing technical assistance to participants and providers. The Payment Specialist also assists with resolving reimbursement questions, maintaining accurate program data, and supporting overall payment and billing activities.

Key Responsibilities

• Maintain knowledge of Title V funding terms and conditions for the Child Development programs.
• Maintain complete and accurate payments and attendance sheets, as well as ensure documents are organized and retained in accordance with program confidentiality requirements.
• Responsible for reviewing childcare schedules, calculating accurate reimbursements, and ensuring payment data is properly recorded in the Case Management database.
• Assist with preparation of payment requisitions, vendor requests, and/or processing invoices for the programs.
• Respond to provider inquiries, offer technical assistance on the completion of attendance sheets.
• Assist with preparing and mailing attendance sheets monthly to corresponding providers and sites.
• Responsible for data reconciliation as well as preparing monthly reports in a timely and accurate manner.
• Assist with payment reviews and overall preparation for regular program audits.
• Work closely with the Accounting Department and Family Child Care Coordinators to resolve reimbursement grievances or inconsistencies and find appropriate solutions.
• Responsible for issuing adjustments and processing stop payments, as well as ensuring proper record retention.
• Responsible for updating and maintaining payment procedures to reflect current practices.
• Ensure program calendars and data impacting billing or reimbursements is accurately updated.
• Prepare and issue family fee invoices, conduct follow-up with parents, and post payments monthly.
• Assist with outreach efforts and recruitment of families for all programs.
• Perform other duties as assigned.

Qualifications

Required

• Associate degree in Accounting, or a High School Diploma with coursework in accounting or a related field, and a minimum of two (2) years of customer service experience.
• Fluency in English and Spanish, including reading, writing, and speaking.