Project Assistant

Job Details:

Job Title: Cvent Project Management Assistant

Location: Foster City, CA- Hybrid role

Duration: 24+months

Job Summary:

We are seeking an experienced Senior Cvent Platform Administrator to manage and support the organization’s Cvent platform in an enterprise environment. This role will be responsible for Cvent administration, configuration, user access, reporting, troubleshooting, data quality, documentation, training, and ongoing platform improvements.

The ideal candidate should have strong hands-on experience with Cvent administration and a good understanding of platform governance, reporting, workflows, permissions, and compliance requirements.

Key Responsibilities:

• Manage day-to-day administration, maintenance, and operational support of the Cvent platform.
• Configure and maintain account settings, workflows, templates, forms, fields, libraries, and other Cvent features.
• Manage user accounts, roles, permissions, and access controls.
• Create and maintain Cvent events, registration processes, surveys, Meeting Request Forms, budgets, templates, and reports.
• Develop, maintain, and validate Cvent reports to ensure accurate and consistent data.
• Perform data-quality checks and resolve issues related to incomplete, inaccurate, or inconsistent information.
• Troubleshoot complex Cvent configuration and platform issues and coordinate with Cvent Support or internal technology teams when required.
• Ensure platform configurations and processes follow established governance, compliance, privacy, security, and access standards.
• Maintain Cvent SOPs, configuration documentation, process guides, training materials, and support documentation.
• Manage incoming Cvent administration, reporting, access, and support requests; prioritize and resolve issues as appropriate.
• Provide advanced support and guidance to internal users, business teams, agency partners, and other stakeholders.
• Develop and deliver Cvent onboarding, administrator training, and user education.
• Monitor recurring platform issues and identify opportunities to improve workflows, documentation, training, and overall platform efficiency.
• Support audits, compliance reviews, platform projects, and process-improvement initiatives.
• Stay informed about Cvent product updates and recommend improvements or new functionality where appropriate.

Required Qualifications:

• Cvent Account Administrator Certification
• Cvent System Administrator Certification
• Significant hands-on experience administering Cvent in an enterprise, complex, or highly regulated environment.
• Strong knowledge of:
• Cvent account architecture and configuration
• User administration, roles, permissions, and access controls
• Workflows, templates, forms, and custom fields
• Cvent reporting and data validation
• Platform troubleshooting, testing, and configuration changes
• Cvent integrations and their operational impact
• Experience with data quality, reporting standardization, documentation, and audit-ready processes.
• Strong communication and stakeholder-management skills.
• Ability to manage multiple priorities and work independently.

Preferred Qualifications:

• CMP (Certified Meeting Professional) certification.
• 5+ years of experience in Cvent administration, event technology, or meetings technology.
• Experience in pharmaceutical, life sciences, healthcare, or another regulated industry.
• Experience supporting meetings and events operations.
• Experience developing and delivering Cvent training and onboarding.
• Experience working with agencies, vendors, and enterprise users.
• Experience with process standardization, change adoption, and continuous improvement.

EEO:

“Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”