WAREHOUSE, SHIPPING & RECEIVING COORDINATOR

SUMMARY OF POSITION

The Warehouse, Shipping & Receiving Coordinator oversees daily warehouse, shipping, receiving, inventory, and material-handling activities to ensure accurate inventory, efficient material flow, and on-time shipments. The role collaborates with multiple departments, resolves material and shipping discrepancies, maintains required documentation, ensures compliance with safety and company procedures, and supports continuous improvement and cost-reduction initiatives.

***Please note that, due to ITAR (International Traffic in Arms Regulations) requirements, this position is limited to U.S. persons, defined as U.S. citizens or lawful permanent residents (green card holders).***

RESPONSIBILITIES

• Lead and coordinate the daily activities of a warehouse team of approximately 5–8 employees, including assigning work, establishing priorities, and monitoring completion of assigned tasks.
• Provide day-to-day coaching, guidance, training, and feedback to warehouse employees; identify performance or training concerns and escalate issues to management as appropriate.
• Coordinate daily warehouse, shipping, receiving, inventory, and material-handling activities to support production schedules and customer requirements.
• Oversee the accurate receipt of incoming materials, including verification of quantities, part numbers, purchase orders, packing slips, labeling, and required documentation.
• Coordinate outbound shipments to ensure orders are accurately picked, packed, labeled, documented, and shipped according to customer and delivery requirements.
• Prepare and maintain shipping and receiving documentation, including packing lists, bills of lading, carrier documentation, and applicable import/export records.
• Coordinate with freight carriers and transportation providers regarding pickups, deliveries, shipment status, service issues, and transportation requirements.
• Monitor material availability and communicate shortages, discrepancies, delays, or other issues that may affect production schedules, customer orders, or On-Time Delivery (OTD).
• Maintain accurate inventory records by ensuring receipts, transfers, issues, returns, and other material movements are properly recorded in the ERP/MRP system.
• Conduct and coordinate cycle counts, reconcile physical inventory against ERP records, investigate discrepancies, and support root-cause analysis and corrective actions.
• Coordinate the picking, staging, storage, and movement of materials between warehouse locations, stockrooms, and production areas to ensure efficient material flow.
• Work closely with Production, Planning, Purchasing, Quality, and Customer Service to resolve material, inventory, shipping, and receiving issues.
• Train and cross-train warehouse employees on shipping, receiving, inventory control, ERP transactions, material handling, safety procedures, and departmental work instructions.
• Promote and enforce compliance with warehouse procedures, safety requirements, proper material-handling practices, company policies, and 5S standards, while identifying opportunities to improve workflow, inventory accuracy, and operational efficiency.
• Monitor daily warehouse performance and assist management with staffing needs, operational metrics, employee performance concerns, continuous improvement initiatives, and other duties or projects as assigned.

QUALIFICATIONS

• High school diploma or equivalency with CPIM and/or CPM certification –or- High school diploma or equivalency with 3 years of warehouse/shipping and receiving and logistics experience.
• Practical working knowledge of Lean Manufacturing principles, including 5S, Just-in-Time (JIT), Kanban, and pull systems preferred.
• Strong mathematical, analytical, problem-solving, and organizational skills.
• 3 - 5 years of experience in Logistics and/or Warehouse or related field.
• Bilingual English/Spanish preferred.
• Previous experience shipping and receiving product internationally
• Proven leadership skills.
• Trained to operate motorized fork lift equipment and manual pallet jacks.
• Working knowledge of inventory and MRP/ERP system, including Bill of Material (BoM) documents.
• Good computer and analytical skills; proficiency in Microsoft Office, especially Excel.
• Outstanding ability to multitask and work independently.
• Ability to effectively present information and respond to common inquiries or complaints from groups of managers, clients, and vendors.
• Detail oriented with the ability to work in a fast paced environment without compromising accuracy.
• Demonstrated superior organizational skills, communication skills, and professionalism.
• Must be able to respond quickly to demand.
• Ability to lift up to 50 lbs.