Administrative Assistant

Position Overview:

• We are seeking a reliable and organized Administrative Assistant to support daily office operations, sales activities, scheduling, documentation, and administrative tasks.
• The ideal candidate is detail-oriented, comfortable working in a fast-paced office environment, and able to manage multiple tasks while maintaining accurate records and professional communication.

Key Responsibilities:

• Perform daily administrative and office support duties
• Answer and manage incoming phone calls professionally
• Make outbound calls regarding appointments, estimates, follow-ups, and project updates
• Schedule appointments for sales representatives, service technicians, and customers
• Prepare, type, review, and send estimates and proposals
• Follow up on estimates and maintain accurate records
• Respond to customer emails and general office correspondence
• Maintain and update customer records and company databases
• Perform data entry and document management
• Organize customer files, paperwork, and office records
• Coordinate information between sales, service, and installation teams
• Assist management and office staff with daily administrative tasks
• Track appointments, project updates, and follow-up activities
• Ensure paperwork and documentation are completed accurately and on time
• Help keep office operations organized and running efficiently

Qualifications:

• Strong organizational and multitasking skills
• Excellent written and verbal communication skills
• Professional phone and email etiquette
• Strong typing and computer skills
• Proficiency with Microsoft Office, including Word, Excel, and Outlook
• Ability to learn CRM, scheduling, and estimating software
• Strong attention to detail and accuracy
• Ability to prioritize tasks and meet deadlines
• Dependable, professional, and positive attitude
• Ability to work effectively in a fast-paced office environment
• Willingness to learn and take on new responsibilities