Director of Quality

An industry-leading manufacturer of residential and commercial water treatment products is seeking a Director of Product Quality to lead its quality assurance and regulatory compliance function.

This executive-level role will own the company's quality strategy across the entire product lifecycle, including product testing, supplier quality, manufacturing quality, regulatory compliance, and continuous improvement. The successful candidate will work cross-functionally with Engineering, Product Development, Supply Chain, and Operations to ensure products meet the highest standards for quality, safety, and performance.

Key Responsibilities

• Lead the company's enterprise-wide Quality Management System (QMS) and quality strategy.
• Develop and improve quality standards, testing protocols, inspection processes, and compliance programs.
• Oversee supplier quality, manufacturing audits, and corrective and preventive action (CAPA) initiatives.
• Ensure compliance with UL, NSF, FDA, ISTA, ISO, and other applicable regulatory standards.
• Analyze field performance, warranty claims, and customer feedback to drive product improvements.
• Build, mentor, and lead the Quality & Compliance team while managing departmental budgets and KPIs.
• Serve as the primary quality representative with suppliers, certification bodies, and key retail partners.

Qualifications

• 10+ years of experience in Quality Assurance, Regulatory Compliance, Supplier Quality, or Product Quality within manufacturing or consumer products.
• 3+ years of leadership experience managing quality teams and enterprise quality programs.
• Strong knowledge of QMS, root cause analysis, supplier audits, CAPA, and quality metrics.
• Experience working with UL, NSF, FDA, ISTA, ISO 9001, or similar regulatory and quality standards.
• Bachelor's degree in Engineering, Quality, Operations, or a related discipline.
• Experience within water treatment, filtration, appliances, durable goods, or consumer products is highly preferred.