Field Sales Representative

Job Title: Field Sales Representative

Contract Duration: 6 months contract

Location: Onsite (New York, San Francisco Bay Area, Los Angeles, Seattle, Portland, Chicago, Austin, San Diego, Philadelphia, Atlanta)

The Role:

This is a field-based role where you’ll spend the majority of your time meeting merchants face-to-face. Travel is primarily local (within approximately 100 miles of your assigned market) and includes frequent visits to businesses, community events, and merchant training.

You Will:

• Be the face of Neighborhoods in your city, building trusted relationships with local merchants.
• Explore opportunities to build a vibrant local merchant community through workshops, events, office hours, and other methods of ongoing engagement.
• Partner with Product, Operations, and Go-to-Market teams to execute successful city launches and market expansion.
• Gather merchant feedback, identify operational challenges, and advocate for improvements that make the program even better.
• Monitor merchant engagement and adoption, proactively helping businesses maximize their success.

You Have:

• 5–7+ years of experience in merchant success, hospitality, field operations, community management, training, account management, retail, restaurant operations, or other customer-facing roles.
• You genuinely enjoy meeting new people and quickly building authentic relationships.
• You thrive in fast-paced, entrepreneurial environments where you’re expected to take initiative, solve problems, and make things happen.
• You’re comfortable walking into a local business, introducing yourself to owners and staff, and earning trust through genuine conversation.
• You have experience leading trainings, facilitating workshops, or educating customers in a way that’s engaging and memorable.
• You’re highly organized, dependable, and follow through on commitments.
• You balance strategic thinking with a willingness to jump in and do whatever it takes to help merchants succeed.
• You’re excited to spend the majority of your time in the field, traveling locally (within approximately 100 miles of your assigned market) to visit merchants, lead trainings, and support community events.
• You’re passionate about local businesses and believe strong communities are built by helping independent businesses thrive.