Receptionist

Job Description:

For nearly a century, our client has built its reputation on precision, deep expertise, forward-thinking solutions, and uncompromising quality in representing mortgage lenders and servicers in foreclosure, bankruptcy, evictions, and REO matters.

Joining this client means stepping into an established and rapidly growing legal organization where you will gain hands-on experience, learn from seasoned attorneys, and build a meaningful career in a specialized, high-demand legal discipline.

This is not just a job - it’s a pathway into a long-term legal career with opportunities to learn, grow, and advance as the firm continues expanding nationwide.

Receptionist

Position Snapshot: Execute queue-based operational work with high accuracy, strong documentation discipline, and timely completion. Works within defined team standards and escalates exceptions appropriately.

Reports To: Operations Lead/Supervisor (team-specific)

Core Responsibilities

• Applies to all role(s) in this category: Complete assigned queue work accurately and timely; maintain clean system documentation and artifacts.
• Follow documented procedures, templates, and standards; flag exceptions early.
• Communicate clearly with internal teams and (where applicable) clients/vendors through approved channels.
• Contribute to continuous improvement by identifying recurring defects/rework drivers.

• Function / Team SubsectionsActs as the first point of contact, managing front desk operations, greeting guests and providing administrative support.

Skills & Qualifications

• Required: High attention to detail; strong documentation discipline; ability to manage time-sensitive queues.
• Strong verbal and written communication; ability to learn workflow systems quickly.
• Preferred: Experience in mortgage default servicing, legal operations, or regulated processing environments.