Leasing Administrator

Two Trees Management Co., a leading developer in Brooklyn and Manhattan, is seeking a Leasing Administrator to support the leasing operations of our luxury rental portfolio on the Williamsburg Waterfront. This role offers the opportunity to make a meaningful impact on one of New York City’s most dynamic residential communities while contributing to the success of leasing operations and portfolio performance.

The Leasing Administrator plays a pivotal role in supporting the operations of the residential leasing team, serving as the primary point of contact for prospective residents and brokers. From managing inquiries and scheduling appointments, to assisting with lease processing and maintaining office efficiency, the Leasing Assistant contributes directly to the success of the leasing team and the overall occupancy goals of the property.

Roles and Responsibilities:

• Prompt and Professional Communication: Answer incoming calls with a courteous demeanor, providing accurate information and directing calls appropriately.

• Efficient Appointment Scheduling: Manage the appointment calendar effectively, ensuring that appointments are scheduled promptly and coordinated efficiently between current residents, clients and the leasing team's schedules.

• Warm Welcome and Hospitality: Greet visitors warmly upon arrival, offering refreshments and creating a welcoming atmosphere that reflects the building's commitment to exceptional service.

• Office Presentation: Maintain pristine condition of the Leasing Office and any model units, ensuring that they are clean, organized, and inviting at all times.

• Deal Processing: Support leasing staff in moving deals forward, including handling security deposits, processing documentation, working with verification services, and ensuring compliance with leasing procedures.

• Efficient File Management: Close out lease files efficiently, ensuring that all required paperwork is completed accurately, entered correctly into accounting platforms, and communicated appropriately to the Accounting Teams.

• Online Presence Monitoring: Monitor the building's online presence, including website listings and advertising platforms, to ensure that information is current and reflective of available inventory.

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Qualifications:

• Excellent verbal and written communication skills.
• Strong organizational abilities and attention to detail.
• Proficiency in Microsoft Office Suite and property management software.
• Ability to multitask and prioritize effectively in a fast-paced environment.
• Well-organized, detail-oriented, ability to multi-task with strong follow-up skills
• Previous experience in administrative support or customer service roles preferred.

Schedule: Sunday - Thursday