Property Manager

Our client is seeking a Property Manager who will be responsible for the day-to-day management of the property, including facility operations, budgeting and financial reporting, staff supervision, tenant relations, and risk and safety management.

Key Responsibilities

Rent & Collections

• Review rent bills for accuracy and completeness; sort for distribution
• Collect and record rent, and send to lock box with proper transmittal documentation
• Follow up on collection issues with the main office collections unit
• Negotiate payment plans with residents and provide agreements to the main office
• Approve and assist with legal actions; appear in court for collection/holdover cases; follow up on stipulations and coordinate with attorneys on evictions

Maintenance & Facilities

• Inspect the property monthly (and as needed) and prepare condition reports
• Process maintenance requests and complaints; determine need for outside contractors
• Prepare purchase orders for supplies, appliances, and contract services
• Monitor vendor and contractor performance; report issues to senior management
• Approve time/materials worksheets and delivery slips
• Resolve tenant complaints related to maintenance work or staff/contractor conduct

Compliance & Safety

• Schedule and coordinate required regulatory inspections
• Review daily security reports and follow up as needed
• Perform move-out functions

Tenant & Community Relations

• Address tenant questions, concerns, and complaints
• Build relationships with local schools, social services, and community organizations

Budgeting & Reporting

• Assist with annual capital/expense budgets and rent increase applications
• Prepare monthly reports, including rental and inspection reports

Staff Supervision

• Supervise on-site administrative and maintenance staff
• Set schedules and assignments; support performance evaluations
• Recommend and implement improvements to on-site office procedures

Requirements

• College degree or 4+ years of experience in residential property management
• ARM or RAM certification a plus
• Federal Fair Housing training certification a plus
• Low Income Housing Tax Credit (LIHTC) training certification a plus