Residential Property Manager

Residential Property / Portfolio Manager

Company Overview

A well-established, privately held New York City real estate owner and operator is seeking an experienced Residential Property / Portfolio Manager to oversee a diverse portfolio of luxury and market-rate rental properties in Manhattan.

The organization has a long-standing history in New York City real estate and is recognized for its high-quality properties, strong operational standards, and commitment to providing exceptional environments for residents and tenants. Its portfolio spans residential, commercial, and retail assets, with a focus on premier properties and locations throughout Manhattan.

Position Overview

The Residential Property / Portfolio Manager will oversee the day-to-day operations of a substantial Manhattan residential portfolio while serving as a key point of contact for residents, vendors, on-site personnel, boards, and other stakeholders.

The ideal candidate will have 5–7+ years of Manhattan Class A rental property management experience, strong leadership and communication skills, and a hands-on approach to property operations. This individual should be highly organized, solutions-oriented, and comfortable managing multiple priorities in a fast-paced environment.

Key Responsibilities

• Oversee day-to-day operations across a portfolio of Manhattan residential properties.
• Build and maintain strong tenant-landlord relationships and ensure a high level of resident satisfaction.
• Prepare property status reports, management reports, annual budgets, and related financial information.
• Manage vendors, service providers, and associated correspondence.
• Address tenant concerns and complaints while supporting Superintendents and on-site leasing teams.
• Enforce property rules, regulations, and operational standards.
• Conduct regular property inspections and follow up on identified issues.
• Oversee Local Law compliance, capital projects, and other regulatory requirements.
• Ensure timely completion of required filings and maintain compliance with applicable building codes.
• Interface with co-op boards and address issues involving retail tenants.
• Support Superintendents and HR with union-related matters as needed.
• Coordinate with internal and external stakeholders to ensure properties are maintained to a high standard.

Qualifications

• 5–7+ years of residential property management experience in Manhattan Class A rental properties.
• Demonstrated experience managing sizable residential portfolios.
• Strong knowledge of NYC building operations, regulatory requirements, and Local Law compliance.
• Excellent tenant relations, communication, organizational, and problem-solving skills.
• Experience managing vendors and on-site building personnel.
• Ability to work independently while effectively collaborating with multiple stakeholders.