Senior Program Manager, Government Partnerships

Reports to – Senior Director, Program Partnerships and Operations

Organization Overview

Baby2Baby is a non-profit organization that provides children in need with diapers, formula, clothing, and the basic necessities that every child deserves, serving more than one million children across all 50 states. Over the past 15 years, Baby2Baby has distributed over half a billion items to children in homeless shelters, domestic violence programs, foster care, hospitals and school districts as well as children who have lost everything in the wake of disaster. The organization’s success has been propelled forward by its industry-leading model that is redefining what it means to operate a nonprofit with a seamless integration of impact, innovation, and influence, which earned them praise from TIME Magazine as one of 2023’s most influential companies and recognition as the #1 nonprofit on Fast Company’s World’s Most Innovative Companies List.

Position Overview

Reporting to the Senior Director, Program Partnerships and Operations, the Senior Program Manager, Government Partnerships will lead the implementation and scaling of large-scale, government-funded distribution programs. This role will manage a portfolio of distribution partners and drive seamless program execution across hospitals, health centers, community-based organizations, and internal teams, with a focus on partner engagement, onboarding, operational alignment, and successful program delivery.

The ideal candidate will bring strong experience in program and project management, partner relationship management, cross-sector coordination, and operations, with the ability to independently manage a large portfolio of partners and drive complex initiatives from planning through execution.

The Senior Program Manager, Government Partnerships will be based in New York or Los Angeles, depending on the candidate. New York-based candidates will work remotely and should be comfortable working independently, managing priorities with a high degree of autonomy, and collaborating with a primarily Los Angeles-based team. Los Angeles-based candidates will work from the Baby2Baby office approximately 3–5 days per week. Regular travel throughout New York State, as well as occasional national travel, will be required for candidates based in either location.

This is a one-year contract position, with the potential for a one-year extension or transition to a full-time position in the future.

Duties and Responsibilities

• Manages approximately half of the New York Maternal Health and Newborn Supply Kit program portfolio, ensuring distribution targets are met, contractual obligations are fulfilled, and initiatives are scaled effectively to support strategic growth.
• Serves as the primary point of contact for an assigned portfolio of hospitals, health centers, and community-based organizations, cultivating strong partner relationships and providing ongoing program support.
• Leads partner onboarding and implementation, including coordinating agreements, program requirements, ordering and distribution processes, training, and troubleshooting.
• Monitors partner participation, ordering patterns, inventory needs, and distribution progress to identify gaps, anticipate challenges, and ensure program targets are achieved.
• Identifies opportunities to improve processes, increase operational efficiency, strengthen partner engagement, and scale distribution across the program.
• Supports program evaluation efforts, including impact reporting, data collection, and survey analysis to assess effectiveness and drive continuous improvement.
• Provides regular program updates, analyses, and recommendations to senior leadership, escalating risks and developing solutions as needed.
• Supports additional government-funded initiatives and special projects as the organization's government partnerships portfolio grows.

Required Qualifications

• Bachelor’s degree required.
• 6–8 years of relevant experience in the nonprofit, government, healthcare, or public-sector space.
• Demonstrated experience managing state or federally funded programs, grants, or large-scale public-private initiatives.
• Proven ability to independently manage complex, large-scale programs from implementation through execution, evaluation, and reporting.
• Strong project management skills, with demonstrated ability to manage multiple partners, workstreams, deadlines, and deliverables simultaneously.
• Strong analytical and problem-solving skills, with the ability to identify challenges, develop solutions, and drive work forward with limited oversight.
• Highly organized and detail-oriented, with strong follow-through and accountability.
• Strong interpersonal and relationship-management skills, with the ability to build trusted relationships across a range of partners and stakeholders.
• Ability to work effectively under pressure, adapt to changing priorities, and meet deadlines.
• Ability to travel nationally as needed.

Preferred Qualifications

• Experience managing government contracts, grants, or other publicly funded programs.
• Experience developing and managing partnerships with hospitals, health systems, healthcare providers, or community-based organizations.
• Familiarity with New York State's healthcare, maternal health, and/or Medicaid landscape.
• Experience supporting large-scale distribution, logistics, or supply-based programs.

Other

Baby2Baby is an Equal Opportunity Employer and is committed to fostering diversity within its staff. We have made diverse thinking a priority in order to keep our organization in touch with the needs of families in our program and to help hold us accountable to those we serve. Our organization strives for diversity, from the children we serve to our board and staff, not only in race, age, ethnicity, sexual orientation, disability, and religion but also in cultural background and life experiences.