Workplace Coordinator

Title — Workplace Experience Coordinator - Front Reception

Location: San Francisco office (5 days/week, full-time)

Duration: One-year contract

Rate: $50 to $90/hr on w2

Extension/Conversion: Potential to extend

Role Character:

• Hospitality-forward — classic receptionist feel.
• Acts as a "traffic controller" — manages a high-volume, sometimes chaotic front-of-house environment.
• Polished, but able to be directive when needed.
• Works closely with Security and Facilities teams.
• GTM (Go-to-Market) teams bring in a high volume of guests — role needs to support that flow.

Required Skills:

• Strong knowledge and hands-on use of Google Calendar and Slack.

Responsibilities:

• Front Reception: Staff the EBC front desk as the primary point of contact for guests and visitors. Greet and check in arrivals, issue visitor badges, notify hosts, and escort or direct guests to the right meeting room, restroom, or amenity space
• Traffic Coordination: Manage the day-to-day flow of the space: track who is expected and when, keep arrivals moving during back-to-back meetings, receive and route deliveries and packages, field front desk phone and email inquiries, and flag anything unusual to the Workplace Experience Lead or Security
• Guest Support: Anticipate and take care of guests throughout their visit: offer beverages, provide directions and local recommendations, help with Wi-Fi and other basic needs, and check in on meetings in progress so guests are comfortable from arrival to departure
• Scheduling Support: Assist with scheduling coordination for business meetings and events, working closely with the Workplace Experience Lead and Administrative teams to help resolve conflicts and keep the day's calendar running smoothly
• Space & Facility Upkeep: Perform regular walk-throughs of the reception area, meeting rooms, and amenity spaces between visits, resetting rooms, restocking supplies, and partnering with the Facilities team on cleanliness and maintenance needs as they come up
• Event Support: Assist with room setup and breakdown according to specifications, ensuring all technology, furniture, and amenities are properly configured
• Program Assistance: Support Experience Enrichment programming by helping with classroom setup, registration, and check-in
• Administrative Support: Keep the visitor log and daily front desk notes current, and help the Workplace Experience Lead organize information for monthly reports

Physical Requirements:

• Lift and carry up to 25 pounds repeatedly throughout a shift (e.g., packages, cases of beverages, chairs, and event supplies)
• Remain on your feet for at least 3 hours per day while greeting guests, escorting visitors, and resetting spaces
• Move throughout the building regularly, including walking between the front desk, meeting rooms, and amenity spaces