Home Exterior Site Supervisor

Summary: Manages all aspects of roofing projects. Reports to President, General Manager and directly to the Production Manager. The position encompasses a variety of responsibilities relating to project management, strategic planning, and client customer service.

Position Responsibilities:

• Project Management for various project assignments as assigned by the Production Manager, typically roofing projects.

• Assist in the business development efforts of the Company including preconstruction, tactical approaches with project delivery, ensuring a customer-centric focus, client interaction, and presentation assistance

• Promote, foster and maintain open communication among all project team members, consultants, inspectors, applicable agencies, and the supporting subcontractors and trade participants

• Utilizes all the tools and technology required by the company to maintain a smooth process. (i.e. CRM, CompanyCam, and other software programs)

• Adherence to Environmental, Health, and Safety Policies and Best-Practices in the deployment of all work-related activities

• Provide a pro-active and positive Client interface throughout the delivery of services

• Quality control accountability to ensure field compliance with all associated project specifications and technical requirements, including subcontractor activities

• Provide project finance management for all applicable project commitments, contract changes, and claim resolution for all out-of-scope services to be performed in accordance with Company Standards

• Coordinate, support, and verify all projects are closed out to the satisfaction of customer and Company

• Participation in lessons learned sessions, operational development initiatives, and best practice training to support a continuous improvement working philosophy

• Initiate continuous improvement objectives and embrace technology enhancements

• Maintain a willingness to reinvest in yourself with continuing education and professional development initiatives (i.e. Lead Certification, OSHA Certification, etc.) as recommended by the Company

• Other duties as assigned by management

Communication:

• Respond and follow thru on emails and correspondence through CRM and CompanyCam.

• Represent the company in a professional manner.

• Assist customers with their inquiries or concerns with regards to ongoing projects; takes ownership for customer problem resolution.

• Maintains regular communication with the Production Manager, General Manager, staff and field personnel, working cooperatively to develop methods and systems that are most effective for growing the business.

• Maintains company reputation of integrity and professionalism by communicating with customers in a professional manner, returning phone calls promptly, etc.

• Communicates with all employees in a positive and respectful manner.

Job Administration:

• Coordinate with Operations Managers and Coordinators to communicate Start Dates with customers.

• Contribute to the team effort by accomplishing related results as needed.

• Work with the team and assist with resolution of customer issues that may arise.

Qualifications:

• Highschool diploma

• Valid driver’s license (limited minor infractions only)

• 5-10 years in managing projects similar in nature

• OSHA and Lead certifications preferred but not required

Compensation and Benefits:

• Starting salary range is $65-80k, varying by experience

• Position is also eligible for uncapped performance bonuses - top performers can earn over $150k total

• Benefits include medical, dental, and vision insurance, 401k with company match, and paid time off