Lease Renewal Specialist

The Lease Renewal Specialist is responsible for overseeing lease renewal and rent registration services within the Compliance Department. This role manages high-volume workflows across multiple clients and affordable-housing tenants, ensuring full compliance with New York City rent stabilization, rent registration, and regulatory guidelines.

Responsibilities:

• Manage lease renewal processes for multiple clients and accurately track progress using internal dashboards and systems
• Ensure all renewal timelines are met in accordance with New York City regulatory guidelines
• Communicate daily with tenants to facilitate timely lease execution
• Assist subsidy recipients by providing required information for voucher and subsidy renewals
• Coordinate with housing assistance case managers and agencies, including NYCHA Section 8, HPD Section 8, and HRA
• Prepare and submit annual rent registrations through the ORRA system
• Advise clients on permissible rent increases under applicable regulations
• Respond to client and tenant inquiries regarding leases, renewals, and compliance processes
• Prepare rent-stabilized leases and schedule lease signings using internal and external software platforms
• Coordinate with re-rentals and vacancy teams to ensure alignment on unit status
• Communicate with landlord clients to deliver reports and obtain countersigned leases
• Perform additional duties as assigned to support compliance operations

Qualifications:

• Excellent verbal and written English communication skills
• Exceptional attention to detail and accuracy
• Strong organizational and time-management skills with the ability to manage complex, high-volume workflows
• Solid understanding of New York rent stabilization and rent registration requirements
• Strong analytical and problem-solving abilities
• Ability to prioritize tasks and delegate when appropriate
• Learning agility, resourcefulness, and a results-driven mindset
• Passion for New York real estate and housing compliance
• Proficiency in Microsoft Office and Google Workspace