Property Systems & Operations Coordinator

Position Summary

The Property Systems & Operations Coordinator is responsible for administering, supporting, and optimizing the technology platforms that power our property management organization. This individual serves as the company's internal subject matter expert for property management software and leads the successful onboarding, system implementation, transition, and offboarding of all managed communities.

Working closely with Operations, Accounting, IT, and Executive Leadership, the Systems Coordinator ensures accurate system configuration, data integrity, standardized operating procedures, and efficient workflows across the portfolio.

This role blends project management, technology administration, process improvement, and operational support to create scalable systems that enable portfolio growth.

Primary Responsibilities

Property Onboarding

• Lead software implementation for newly acquired communities
• Configure property management software
• Coordinate data migration
• Create user accounts and permissions
• Establish accounting structures
• Verify operational readiness before go-live

Property Offboarding

• Manage disposition and transition processes
• Archive records
• Coordinate system shutdown
• Ensure financial reconciliation
• Maintain document retention compliance

Systems Administration

• Serve as the primary administrator for property management software
• Maintain user permissions
• Troubleshoot system issues
• Coordinate software upgrades
• Test new functionality
• Support integrations with third-party platforms

Training & Support

• Train Community Managers and corporate staff
• Develop software training materials
• Create Standard Operating Procedures
• Conduct refresher training
• Provide help desk support

Reporting & Data Integrity

• Monitor data quality
• Audit system accuracy
• Build portfolio reporting
• Develop dashboards
• Assist Accounting with reconciliations
• Maintain reporting standards

Process Improvement

• Evaluate workflows
• Recommend automation opportunities
• Document best practices
• Improve operational efficiency
• Support company-wide technology initiatives

Qualifications

• 3 years property management or property systems experience
• Advanced knowledge of Yardi, AppFolio or comparable platforms
• Experience with software implementation
• Strong project management skills
• Excellent Excel skills
• Strong analytical ability
• Highly organized with exceptional attention to detail

Preferred Qualifications

• Property management software administrator experience
• Experience with business intelligence tools
• Experience with API integrations
• Experience creating SOPs and training programs
• SQL or reporting experience is a plus

Core Competencies

• Systems Administration
• Project Management
• Process Improvement
• Data Integrity
• Software Training
• Documentation
• Reporting & Analytics
• Cross-functional Collaboration
• Technology Adoption
• Continuous Improvement

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About Corridor Property Management

Corridor Property Management is a full-service property management company serving

multifamily, student, and workforce housing. Built on 25+ years of vertically

integrated real estate operating experience, we bring deep expertise and

hands-on attention to every community in our portfolio. We are an Apparent

Capital company.